Terms & Conditions

By accepting our terms and conditions you fully agree to the following:

 

  1. Your bin must be kept kerbside in urban areas. In rural areas your bin must be visible to the driver even in poor visibility, i.e. in darkness and out for 6am. Crews cannot enter private property to empty bins. 
  1. This is a pre-paid service and payments are due on or before the 1st of the month.
  1. To comply with local authority and waste licensing regulations, your lid must be closed and material in bin loosely packed to enable it to be emptied, without pulling or tugging or handling, in anyway other than by the bin lift action.
  1. Unauthorized use of bins is forbidden, in particular the placing of signage or advertising material belonging to another operator. The placing of the above mentioned will result in legal action being taken against the householder and or the occupier and or the other refuse operator.
  1. Indemnify the Waste Company against all third party claims howsoever arising and against loss of or damage to the receptacle or any part thereof from whatever cause arising and whether or not such loss or damage results from the negligence of the customer or any other party.
  1. Failure to notify cancellation before the end of valid term renders you liable for payment for service immediately into the new term. Informing us some weeks into the new term is unacceptable. One-month notice is required.
  1. Damage to bins, in particular bins split down the side by customer compacting material, (a) by use of compactor (b) by standing into the bins, or compacting by other means, renders the customer liable for replacement cost of bin plus call out charge and administration charges.
  1. The service is for refuse only. Therefore, no rubble tiles or heavy metal objects are prohibited. Our staff are fully au fait with what is a normal bin. To avoid disappointment and altercation do not try to disguise by placing in bottom of bin or otherwise. Remember you cannot disguise the weight. Biomaterial must go in the compost bin (if in your area).
  1. It is accepted that it is only the contents of the bin for collection by Quality Recycling Ltd. Excess baggage at or near the bin or skip is the sole responsibility of the customer under the Waste Management Acts – Local by laws.
  1. Failure to have your bin out for collections as per out terms and conditions does not entitle you to discounts going forward in the next term. Sending a crew out to collect your bin due to the failure of not having your bin out as per our terms and conditions incurs a call out charge of €120 which must be paid in advance of our crew returning.
  1. The service(s) and this agreement constitute a legal and binding contract between Quality Recycling Ltd and the customer and do not extend to any other person or entity. The customer is bound by the terms under the agreement. Unless specified in the customer proposal the customer must give a minimum notice period of 30 days when cancelling a service(s).
  1. Quality Recycling reserves the right in it sole discretion to deactivate the customer’s account(s) upon indication of credit problems including delinquent payments. The customer is liable to pay any consequential charges i.e. bank charges.
  1. Quality Recycling Ltd reserves the right to make changes to the terms and conditions of this agreement advising of the change and the effective date thereof but with the changes being effective only at the end of period for which the customer has prepaid. Annual renewals will be subject to a percentage increase in line with inflation. Utilization of the service by the customer following the effective date of such change shall constitute acceptance by the customer of such changes.
  1. Severe Weather – Quality Recycling Ltd will notify where possible if adverse weather will affect routes.
  1. Payment processing will take at least 24 hours to complete, please pay your account at least 48 hours prior to collection. Payment can be made in full for the year or payment can be made on a monthly, quarterly, half year or in full but the charge for your waste collection is a service charge and is payable in full unless the service is cancelled in advance by the customer by means of telephone, in writing or in person at our office.
  1. Fair Usage Policy:
  1. This fair usage policy ("Policy") sets out an acceptable level of conduct between the Waste Company and you relating to your use of the Service. This Policy is put into place to ensure that you will use the Service responsibly and appropriately.
  1. By accepting our Terms and Conditions for the Service, you agree to be bound by this Policy.
  1. The Waste Company has calculated the weight of waste that is produced by various categories of households (e.g. based on the number of residents) in a given period (i.e. 12 months) and a great majority of households will comfortably operate within the weight allowance. The Waste Company reserves the right to charge for excessive weight beyond the allowances. Details of the charges and the threshold allowance are set out in the Schedule hereto.

 

  1.  140L waste bin Threshold              20kg
  2.  240L waste bin Threshold             30kg
  3.  360L waste bin Threshold             45kg
  4.  Excess weight charges                   17 cent per kg
  5.  
  6.  140L Brown bin Threshold             20kgs
  7.  Excess weight charges                   13 cent per kg
  8.  240L Brown bin Threshold            10kgs
  9.  Excess weight charges                   13 cent per kg
  10.  
  11.  Compost Caddy                             10kgs
  12.  Excess weight charges                   13 cent per kg

 

  1. Quality Recycling Ltd may use personal data relating to you ("Data") in the course of its legitimate business activities. Typically, such use of Data is as you would expect in a waste management business.  You have certain rights with regards to our use of such Data.  Full details of our use of such Data, the legal basis for processing such Data, recipients of such Data, the length of time we retain such Data, your legal rights with regard to such Data, and security arrangements around the transfer of such Data outside of the EU, are set out in our Privacy Policy.

 

Retention of Title:
All bins supplied by Quality Recycling Ltd remain the property of Quality Recycling Ltd indefinitely.

Ceasing of Service:
Bins for return must be left in a position that our personnel can collect without having to make a second call. Bins left out with material inside necessitate a second call out will incur a call out charge of €40 plus the cost of emptying your bins.

Quality Recycling Ltd:
Quality Recycling Ltd reserves the right to alter amend terms and conditions without notice in line with current amendments to waste management act labour laws and safety acts etc.